Thanks again brynn for your help This morning I was on line with the maker's tech. We connected via Teamviewer. They couldn't even start the cutter software or inquiry my system. They don't know linux at all. Result? they learned more watching me walk through the system terminal than I learned from ...

I did lshw again without parameters. It gives: *-usb:1 description: Périphérique USB générique produit: USB2.0-Serial fabriquant: QinHeng Electronics identifiant matériel: 2 information bus: usb@2:2 version: 2.54 fonctionnalités: usb-1.10 configuration: driver=ch341 maxpower=96mA speed=12Mbit/s So t...

Thanks for your answer brynn. I tried the extention you suggested. I still have the following error message. This time I remarked the following: "could not open port". Traceback (most recent call last): File "plotter.py", line 227, in <module> e.affect() File "/usr/share/ink...

Hi I'm trying to use Inkcut v1.0 on Inkscape on a Ubuntu16.10 machine. My vinyl cutter is a Redsail RS500C. Plugged with the USB cable. lsusb gives: Bus 002 Device 003: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter Inkcut is installed in the Inkscape extentions. I drawed a simple 3d box...