Hi, Thanks for the reply. Sorry the first post was so vague it was around 1AM here when originally posted. The computer will recognise the serial connection and install the driver for the serial to USB adapter but when plugging directly into the USB socket of the HX-720 the computer will not recogni...

Hi, I'm brand new to this so bare with me. I'm literally seconds old on this site. I purchased a hk-720 however my computer will not see the cutter in devices, tried both usb & serial (seperately) Does anybody have any idea where to go from here or have a hk email address I could contact for mor...