[SOLVED] Printing problem

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Ponny
Posts: 101
Joined: Wed Oct 10, 2007 3:02 am
Location: Mystic kingdom of Krakovo

[SOLVED] Printing problem

Postby Ponny » Fri Dec 30, 2011 12:18 am

Mijau

I have Windows XP SP3 and Inkspace 0.48.1.2. I'm not use 0.48.2 because of some annoying bugs about displaying sliders in Fill and Line dialog and at moving Dialog properties window across the screen. Nothing critical, but I will wait for 0.48.3.

Well, problem for this topic is this. I can't print. The Print dialog box does not open at all. Maybe this problem is allready solved in 0.48.2. If not, should I report this as Bug?

Errox message said:
"Inkscape has encountered an internal error and will close down."
(sorry - google translation)

For more information..... I got this info:
Error signature

AppName: inkscape.exe AppVer: 0.48.1.0 ModName: cnmui78.dll
ModVer: 0.3.0.0 Offset: 0005bbf2

And then Technical information.....
C:\DOCUME~1\UPORAB~1\LOCALS~1\Temp\61cf_appcompat.txt
I will upload this file. Hm.... obviously it is prohibited to load TXT files. I have no idea why. Okay, let's try again.
------------------------------------------------------------------------------------------------------------------------------------

Code: Select all

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="inkscape.exe" FILTER="GRABMI_FILTER_PRIVACY">
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Thanks for anny help in advance

Ponny
Last edited by Ponny on Tue Mar 15, 2016 3:18 am, edited 2 times in total.
Did you see the indigo Pony, when he came from other side wall of the night?

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brynn
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Re: Printing problem

Postby brynn » Fri Dec 30, 2011 10:50 am

Hi Ponny,
So when you click Print button (or File menu > Print), Inkscape then crashes ("...internal error...close")?

No, don't report as a bug yet.

Is it a very large file that you're trying to print? That's the only reason I can think that Inkscape would crash when asked to print.

While I don't understand any of that code, there's something about a zip file in there. I don't think Inkscape could print a zipped file. I don't know if trying to print one would cause a crash though. And neither do I know whether the "FILE_DESCRIPTION="Bzip: file compressor"" refers to the file you're trying to print. But that would be my first (and only) guess :D

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Re: Printing problem

Postby Ponny » Fri Dec 30, 2011 9:46 pm

No, I think, the file for print is not compressed. But this problem happend with all files I tried to print. At the end I made simple picture with 3 rectangles. I want to test if tiny white line betwen rectangles will be visible on the paper. But then I can't print. Ah yes, all files I save in inkscape SVG format with no compression.

Ponny
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Re: Printing problem

Postby brynn » Mon Jan 09, 2012 2:03 am

Are you still having this problem?
I'm not knowledgeable enough on printing or error codes to be able to help, but my reply will bump the topic so others might see it.

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Re: Printing problem

Postby Jofre » Sat Aug 11, 2012 6:23 am

Hi,

Before making this post I've spent a couple of hours searching the internet but I only found mainly 2008 issues and some 2010 with earlier versions. I am running windows XP SP3 and the crash happens once I am in the printing menu where you can select the printer. The crash occurs NO MATTER WHAT even if pressing CANCEL. In other words once the print options window pops up , there is no way to get out without a crash.

I will test another computer with XP and post again. But this crash is independent of the printer to select and independent of the drawing object. I've just made a rectangle and went to print.

This is the current version 0.48.2

Thanks for any guidance on this.

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Re: Printing problem

Postby brynn » Sat Aug 11, 2012 10:42 am

Image
Welcome to InkscapeForum!

Perhaps there is a bug? I would defer to ~suv on whether a report should be filed. If you searched the internet, you must have found the bug tracker (https://launchpad.net/inkscape). But if not, more info may be found there :D

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Re: Printing problem

Postby Jofre » Sat Aug 11, 2012 2:54 pm

OK after a lot of trial and error I found a work around. My default printer is an Epson stylus CX4800 I changed the default to the cute PDF printer and no more crashes EVEN if I select the CX4800 once in the print window. But if I put the epson back as a default. the crash is there no matter what even if I select another printer, in fact, just clicking to another printer for example the pdf writer, it triggers the crash. So, yes, there is a bug . However, it did not happened a couple of months ago or so, so I believe some Windows XP update is very likely the cause because it is also happening on another laptop with version 0.48.0 .

It does not happen with Windows 7 so it must be something in XP.

Anyway , changing the default printer is not a big deal so I consider this issue "fixed" and I am back to normal.

Thanks,

Jose

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Re: Printing problem

Postby brynn » Sat Aug 11, 2012 6:42 pm

Hi Jose,
Oh awesome! Awesome that you figured out a fix, not awesome that there's a bug. Until it gets reported and/or fixed, can you tell me what a "cute PDF printer" is or means? In one of the bug reports, someone mentioned fixing a printing problem with a post script printer. I don't suppose they are similar? (That bug was probably different from this one though. It was an apparent bug with HP printers.)

In general, I have the impression that Inkscape's print support is weak, all around. But I always like to remind people that Inkscape is still very much a work in progress, and has not yet even released a version 1.0 :D

Off to search "cute PDF printer"..... Image

Edit
Ah-ha! It seems there are quite a few "CutePDF" products, including Editor, and Writer/converter, and a couple others. Nothing about a printer, but I'm thinking you must mean the converting the Inkscape doc using that products allows it to print?

Hhmmm, after re-reading your comment, maybe this business makes hardware as well as software?

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Re: Printing problem

Postby Jofre » Sun Aug 12, 2012 10:42 am

Hi, yes, cute pdf writer is a virtual printer where your printout is actually a pdf file . It is free and you can download it here http://www.cutepdf.com/ .Once installed, it will be available like a real printer.

So, I believe it is similar to a post script writer as you mentioned.

On the bug is really weird , as I mentioned, it "showed up" overnight as I was using Inkscape with no issues a couple of months earlier or so. Either I installed some dot net version or some application that may have modified the environment variables or a Windows XP update that use to install stuff regularly when shutting down Windows has made some changes that affects Inkscape when looking for available printers. I recently read that Windows Vista and 7 handles the printers in a different way as XP . It seems to be Vista and 7 creates an XPS raster file. Inkscape works OK on Windows 7.

Thanks again,

Jose

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Re: Printing problem

Postby Ponny » Fri Aug 24, 2012 9:24 pm

The last news

I made another test. This printing problem occurs only if I turn on setting "borderless printing" in printer settings. I have printer Canon Pixma IP4200.

I already reported this in bug report.

Well, I will continue wait for 0.48.3.
0.48.2 is from september 6 2011. Now is almost 1 year.....


Ponny
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Re: Printing problem

Postby Ponny » Wed Jan 09, 2013 4:19 am

Mijau

The last news.
Inkscape 0.48.4 r9939 is fertig. But this printing bug is not solvet yet. Should I wait for 0.49? But 0.49 will be in one or two year counted from septemeber 2012. Verrrrrrrrrry long wait. What do developers? I read that they fixed a lot of bugs. But why they do not want to fix this problem, which lasted from version 048.1 or earlier?

Ponny

P.s.: Dear InkScape developers, you are very hardworking Image
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brynn
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Re: Printing problem

Postby brynn » Wed Jan 09, 2013 6:21 am

After reviewing this topic, I see that you've already made a bug report for this. You can follow the progress of the work on that bug. You should have received an email from Launchpad after you submitted it, and the email will provide a link to the bug, so you can follow the progress. Be sure to answer any questions that may be posted to that bug, and provide any kind of files they might need.

To my understanding (which is not very well informed) these last few "bug fix releases" (0.48.2, 0.48.2, and 0.48.4) are all things that need to be fixed before they can release 0.49. That's because 0.49 will have a new renderer, which is supposed to make Inkscape work faster in many circumstances (but not all). Apparently certain things need to be fixed before the renderer can be released. Maybe they are fixing other things too? I don't really know for sure.

So unless your bug is one that needs to be fixed before 0.49 can be released, I would guess that it won't be fixed soon. Although on the "plus side" printing problems in general are some of the worst problems that I've observed with Inkscape. So I would think just on the sheer prevalence of printing problems, the devs may want to address it as soon as they can. But I have no idea how many problems are in line ahead of printing problems.

I might mention that for the first bug I ever reported, it was 8 to 10 months before anyone even made one single comment. Then it was 3 or 4 years before it was fixed. Some bugs that I've reported still haven't been fixed. If you browse through Launchpad bugs, you'll see that there are problems dating back to 2007 (the oldest one I've seen). But when you understand what "open source" means, you understand why someone can't just stop what they're doing and fix your problem. If you need that kind of response, you should buy a proprietary product. Developers of those products are really anxious to fix problems on the spot, because if they don't, no one will buy it!

It's not that they don't want to fix your problem. It's just that there are so many problems to be fixed. I remember in another topic that you were asking why there were no new features. Well, they don't just have to fix problems, they have to make new features. And not only that, but they have to make sure they are using the best software to develop Inkscape, and they have to make sure the Inkscape software works with all the other software that it needs to work with, like printers, for example. There is very much work to be done, and we just have to be patient :D

PS -- Out of curiosity, I just looked to see the bug count. This is what I see!!
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Re: Printing problem

Postby Ponny » Wed Jan 09, 2013 6:41 am

thank you, brynn :)
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Re: Printing problem

Postby Ponny » Tue Mar 15, 2016 3:17 am

Meow

The last news from me is:
The problem with not opening print File window is solved in Windows 10 and Inkscape 0.48.5.
I mean, printing works OK in this enviroment.
Maybe I will newer know what was wrong. Was this problem in OS (Windows XP), or in Inkscape and is solved in 0.48.5.

Well, I wait now for Inkscape 0.92 and hope, there will not be the same bugs.

Thankyou to you all, thankyou to microsoft, thankyou to Inskcape team, and thankyou to me.


Ponny
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