Inkscape error msg, freezing & shutting down

glasslady · Postby **glasslady** » Mon Feb 13, 2017 5:02 am

I got the attached error msg 4 times in a couple of hours. Is there something I'm doing to cause this? If not, can I do anything to prevent it?

The attachment is small as Inkscape kept telling me it was too large when I tried to load it bigger. It is a screen shot of the full page I was working on. Please LMK if it's too small to read.

It says:
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

TIA

tylerdurden · Postby **tylerdurden** » Mon Feb 13, 2017 5:32 am

Please share the svg file you are using, by uploading it to a free dropbbox account and and sharing a link.

Like this:
https://www.dropbox.com/s/483xetrglueck ... 1.svg?dl=0

Please also post your Inkscape version and system info.

glasslady · Postby **glasslady** » Mon Feb 13, 2017 5:44 am

I'm using inkscape 0.48 on windows 7.

Is there something short of getting a drop box account I can do to help this along? That's a lot of steps for someone like me who is a bit of a babe with computer stuff.

Moini · Postby **Moini** » Mon Feb 13, 2017 6:15 am

You can try this:
https://framadrop.org/

Btw. is there a reason why you're using 0.48? It's a very old version. Current version number is 0.92 (and 0.92.1 in a couple of days).

glasslady · Postby **glasslady** » Mon Feb 13, 2017 6:20 am

That's a great site! Simple as can be to use.
https://framadrop.org/r/xiV_-R2K89#RhSG ... oIlQn/xKs=
https://framadrop.org/r/y7hIjzmvtx#ceG2 ... Ito7nwfUY=

It just did it again....

No reason to be using an old one. I haven't used Inks for awhile and haven't updated and will do If I download the new version, will my files be effected?

glasslady · Postby **glasslady** » Mon Feb 13, 2017 6:21 am

I don't know french - so, could you please tell me how big a file can be sent using framadrop?

Moini · Postby **Moini** » Mon Feb 13, 2017 6:28 am

See https://framadrop.org/delays
(I think I once uploaded something at about 1GB - there is a limit, though, maybe 1.2GB?)

glasslady · Postby **glasslady** » Mon Feb 13, 2017 6:29 am

The links above are for error messages.

Here's the link for the file.
https://framadrop.org/d/QYtf7VHYaU/_YYu ... 5sZ4-An6tO

v1nce · Postby **v1nce** » Mon Feb 13, 2017 9:01 am

The file has been deleted

I think you share the link to delete the file

glasslady · Postby **glasslady** » Wed Feb 15, 2017 2:14 am

Trying again to put the link here to the uploaded file of the document I was working on.
https://framadrop.org/r/jMPMVeBss3#H0kn ... nQQA8jxWE=

This time I clicked Copy to clipboard instead of copying the link.

tylerdurden · Postby **tylerdurden** » Wed Feb 15, 2017 2:44 am

The embedded bitmaps were quite big, from a file size standpoint.

If you can work from this point without the embedded bitmaps, that might help.

Here's a copy with the bitmaps removed.

glasslady · Postby **glasslady** » Wed Feb 15, 2017 6:01 am

The file looks the same to me. Can you please explain "removed bitmaps"? I don't know what this means.

tylerdurden · Postby **tylerdurden** » Wed Feb 15, 2017 8:08 am

Hi,

There were imported images, maybe scans or pictures of sketches. These imported images were large from a data/memory standpoint.

If they are no longer needed to advance the project, they can be removed from the document so Inkscape uses less memory and hopefully works better for you.

The file size went from 40MB to about 100kb... 1/400th the size.

glasslady · Postby **glasslady** » Wed Feb 15, 2017 10:19 am

Ok. Thanks!

Postby **brynn** » Thu Feb 16, 2017 7:00 pm

Most of the time, that error message happens because your file is larger than Inkscape can handle, given your system's resources, primarily RAM. It sounds like td and others have helped you to chop it down to size.

Here are some tips for working with a large file, to help avoid the crashes:

Tips to Avoid Performance Issues

That error message can also happen with other kinds of problems. But there's really no way (for most users) to know exactly what "unusal way" means. But we do know that most of the time, it's because of not having enough RAM on your computer, to handle the large file.

Another place you can upload SVG files, which is easy to use, is https://imgh.us

This is a read-only archive of the inkscapeforum.com site. You can search for info here or post new questions and comments at inkscape.org/forums

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