version 0.48.1 crashing on save or save as

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brynn
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version 0.48.1 crashing on save or save as

Postby brynn » Thu Mar 29, 2012 9:09 am

Hi Friends,
This is NOT the known bug with 0.48.2 where there is no Save As dialog. This is version 0.48.1, and when I use either File menu > Save As or Save, the dialog appears very briefly (less than 1 second) before the whole thing closes down! This certainly has never happened before. I've restarted my computer a couple of times, but it keeps happening.

I did get a Windows Update yesterday, which was for Windows Defender. Could the new Defender def be recognizing some normal Inkscape saving process? Note that I have very little technical knowledge. It's just that that update yesterday is the only change to my computer since the last time Inkscape was working properly. I think I'll be able to find something in the Events Viewer, if this is related to Defender (although I'm not positive). So I'll look for that while waiting for replies.

Gosh, I hope we can figure this out soon! What will I do without my Inkscape?? :cry: :cry:

Thanks for your help :D

Edit
I haven't found anything in Event Viewer at the same date/time as the Inkscape crashes. Although there are TONS of logs in Win7 as compared to WinXP, and I can't possibly look at all of them. If anyone can point me in the right direction? I did find a Windows Defender log, but it's empty.

I've also checked the Defender program. I've added Inkscape so that it's excluded in scans, but I can't figure out how to exclude it from real-time protection (which must be what's happening, if Defender is the culprit). But note that I'm not getting any kind of alert or notification, and still don't know if this is related to Defender. It could be something else entirely, for all I know.

I have no idea what's happening! I just know that I want my Inkscape back.

I have one more thing to try though. So far, this has been happening when trying to save files for the first time (File menu > Save As or Save, or Ctrl +s). Next I'm going to try opening a file that's already existing, to see if I can save changes. Will report :D

Edit #2
Ok, the next thing I tried was to open an existing file. Just to be safe, I thought I'd save a copy of the file, so I wouldn't lose it. But the same thing happened when I did File menu > Save a Copy. The dialog came up for just a fraction of a second before both the dialog and canvas went away (crash). So then I scrounged around and found a file that I wouldn't mind losing. It turns out that I CAN save new changes without any apparent problems (File menu > Save, as well as Save As!). So yay, at least I can still work on exising images, until this gets fixed. But this still is a serious problem that I really would like to fix.

Let me summarize: New and not previously existing files -- Save As, Save, Ctrl + s and Save a Copy all cause crash. For existing files, Save As, Save, Ctrl + s and Save a Copy, all work as expected.

I'll do some more research on Defender, since yesterday's update is still my only clue, and I'll keep topic updated.

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brynn
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Re: version 0.48.1 crashing on save or save as

Postby brynn » Thu Mar 29, 2012 1:04 pm

Whoa!
Well now everything seems to be working ok. I'm not sure what happened. Maybe it was something about opening an existing image, and saving it, sort of got it working again?? I also disabled Defender's real-time protection, and thought at first that was the solution, as well as confirming the problem. But now that I've turned the real-time back on, the problem has not happened again.

I also looked into uninstalling the update, but it was not uninstallable.

Well, sorry for the inconvenience :oops: I have no idea what caused this, or what solved it. But it does appear to be solved at the moment :D

quinky
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Re: version 0.48.1 crashing on save or save as

Postby quinky » Mon Apr 09, 2012 12:04 am

brynn wrote:Well now everything seems to be working ok. I'm not sure what happened. I have no idea what caused this, or what solved it. But it does appear to be solved at the moment :D


Isn't it maddening when that happens. My problem is that Inkscape crashes when I hit 'close'. Not only does the document disappear but so does the whole app. I wonder if this is related to your problem brynn ?
Anyone have a resolution to this ?
Cheers Quinky

Fael
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Re: version 0.48.1 crashing on save or save as

Postby Fael » Mon Apr 09, 2012 3:42 am

brynn wrote:Hi Friends,
This is NOT the known bug with 0.48.2 where there is no Save As dialog.


That's weird... I'm running 0.48.2 and I've never had any problem (including that). Maybe it's because I'm running it on Linux.

Anyway, glad you've solved your problem.

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brynn
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Re: version 0.48.1 crashing on save or save as

Postby brynn » Mon Apr 09, 2012 3:05 pm

I have no idea what happened, but I'm glad it stopped, lol.

Fael, yes that bug does only affect Windows, and only if the image was previously saved to a root drive (C, D, flash drive, etc.)

Quinky, when you click Close, Inkscape is supposed to close! There's no option to close a document but keep Inkscape open (like there is in GIMP). So the solution is not to close it before you open another document :D

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BobSongs
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Re: version 0.48.1 crashing on save or save as

Postby BobSongs » Tue Apr 10, 2012 12:08 am

brynn wrote:I have no idea what happened, but I'm glad it stopped, lol.

Fael, yes that bug does only affect Windows, and only if the image was previously saved to a root drive (C, D, flash drive, etc.)

Quinky, when you click Close, Inkscape is supposed to close! There's no option to close a document but keep Inkscape open (like there is in GIMP). So the solution is not to close it before you open another document :D


Quinky, for many programs "Close":
  • Tries to clear the page
  • If the page has an edited unsaved document, asks you if you wish to save changes
  • Clears the screen and gives you a blank document
For Inkscape, Close "works" if you're viewing more than one document at a time, each in its own window, while Quit shuts them all down simultaneously.

So for a single copy of Inkscape showing one document, Close and Quit act the same way whereas in LibreOffice 3, Close will remove your current document while leaving the software running.

To use Close as you would in any other program, open a blank copy of Inkscape (from Inkscape's menu bar: File > New > Default) and then use "Close" on your any other Inkscape window.


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