Wacom Intuos manga not detected by Wheezy

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duvenhage
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Joined: Fri May 08, 2015 3:52 pm

Wacom Intuos manga not detected by Wheezy

Postby duvenhage » Sat May 09, 2015 4:34 am

I am running Debian Wheezy and recently bought a Wacom Intuos Manga tablet.

When I plug the tablet in (via USB), dmesg shows this:

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[ 7385.711662] usb 3-4.2: new full-speed USB device number 14 using xhci_hcd
[ 7385.731814] usb 3-4.2: New USB device found, idVendor=056a, idProduct=0302
[ 7385.731819] usb 3-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 7385.731822] usb 3-4.2: Product: Intuos PTS
[ 7385.731824] usb 3-4.2: Manufacturer: Wacom Co.,Ltd.

Clearly the device is recognised.

However, the pen does not move the cursor, system settings says "No tablet detected" and neither Gimp nor Inkscape recognises the tablet.

What am I doing wrong?
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brynn
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Re: Wacom Intuos manga not detected by Wheezy

Postby brynn » Sat May 09, 2015 6:28 am

Since I'm not a tablet user, I'm not very familiar with how to set up Inkscape to use it. But I do know that there are multiple topics in this forum, where surely you'll find the answer, if you search.
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Ailurus
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Re: Wacom Intuos manga not detected by Wheezy

Postby Ailurus » Sat May 09, 2015 7:26 am

In your post you mention it does not work for either Inkscape or GIMP, so it does not seem to be an issue directly related to Inkscape. I see you also posted the question over at LinuxQuestions, that might indeed be a better place for it ;).

Anyway, how is it listed in the lsusb output? Also, is the device actually enabled (check the Mouse and Touchpad settings of your system)? For me (when using a Wacom Bamboo) it lists three different devices that can all be enabled/disabled independently. I don't have a lot of experience with Debian but this package might be relevant. I also included the output of dmesg and lsusb after plugging in my tablet — probably not very useful, but who knows.

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[391615.110568] usb 3-3: new full-speed USB device number 4 using xhci_hcd
[391615.317847] input: Wacom Bamboo 16FG 4x5 Pen as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.0/0003:056A:00DE.0005/input/input16
[391615.318081] wacom 0003:056A:00DE.0005: hidraw2: USB HID v1.10 Mouse [Wacom Co.,Ltd. CTH-470] on usb-0000:00:14.0-3/input0
[391615.319208] input: Wacom Bamboo 16FG 4x5 Finger as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.1/0003:056A:00DE.0006/input/input18
[391615.319523] input: Wacom Bamboo 16FG 4x5 Pad as /devices/pci0000:00/0000:00:14.0/usb3/3-3/3-3:1.1/0003:056A:00DE.0006/input/input19
[391615.319865] wacom 0003:056A:00DE.0006: hidraw3: USB HID v1.10 Device [Wacom Co.,Ltd. CTH-470] on usb-0000:00:14.0-3/input1


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Bus 003 Device 004: ID 056a:00de Wacom Co., Ltd CTH-470 [Bamboo Fun Pen & Touch]
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duvenhage
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Joined: Fri May 08, 2015 3:52 pm

Re: Wacom Intuos manga not detected by Wheezy

Postby duvenhage » Sat May 09, 2015 7:37 am

@ailurus: Yeah, I had high hopes of linuxquestions - have previously received some good advice there - but this time, although the view rate is great, the answer rate is a solid zero :(

My dmesg looks like before, but my lsusb differs from yours in that it does not list the device name/model. It only says Wacom:

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Bus 001 Device 008: ID 056a:0302 Wacom Co., Ltd


@brynn: Thanks, I'll (try to) work my way through it & see if I can solve it.
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