Author Topic: Need to be able to open, resize and print Illustrator file  (Read 514 times)

April 26, 2019, 04:07:59 PM
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huntersupply

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Hello
A friend of mine send me an Adobe Illustrator file.  I read that inkscape could work with these files.  I installed inkscape.  I opened the AI file in inkscape.  I was able to easily resize the image.  I was soooo happy.  Then I went to print out the image.  What prints is a partial image with a block.  Years ago I used Corel Draw.  From that experience, it looks like there is part of an object that is not visible on the screen.  When I print out the image, the man that I see on the screen is replaced with a block.  Any ideas?  I have included 2 images.  One is a png of what should print and the other is a scan of what I get when I do print.

Thank you so much for any suggestions.  I have been scratching my head over this for 3 hours now.
« Last Edit: April 28, 2019, 04:04:42 PM by huntersupply »
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April 27, 2019, 05:13:12 AM
Reply #1

Moini

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Can you share a file? And can you confirm that your Inkscape version is 0.92.4?
Print problems on Windows with transparency are supposed to be resolved in that version... :-(

April 27, 2019, 08:45:02 AM
Reply #2

huntersupply

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Hello
In inkscape, if I click on help ->about inkscape, in the upper right hand corner of the window that opens it says "0.92.4 (5da689c313, 2019-01-14).

How do I share a file?  Just attach it here?  Sorry, I haven't done much with forums before. 

Thanks so much for any input.
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April 27, 2019, 02:18:05 PM
Reply #3

Moini

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Yep, attach the SVG file here, if you're comfortable with that, or upload it somewhere on your private space and share a link to it.

April 27, 2019, 04:08:37 PM
Reply #4

huntersupply

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Thanks for taking a look at it for me.
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April 28, 2019, 01:04:37 AM
Reply #5

brynn

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Welcome to the forum!

It looks like the culprit might be a mask.  The man is created by....well, some technique that I'm not familiar with.  It looks like they used an image as a mask.  (a raster image)  I don't see any transparency in the image (which Moini thought might be the culprit).

Just looking at the JPG you shared, it looks like the man part has been blurred.  Is that JPG showing after you resized it?  If you print the original size, does it show that blurriness?  (I don't think the answer to that will help to solve the problem.  I'm just curious.)

Did you notice that when you scaled it (resized it) that man became pixelated?  That's because it's made from a raster image (which does not scale without distortion, as vector contents do).

To be honest, I don't know what's causing this problem.  The reason I think the mask might be part of the problem is because the mask object is exactly the same size as the box around the man.  My best guess is that it's going to be a new bug.  But Moini will be able to speak to that better than me.

I'm sure there will be a way to either fix it or work around it.  The only way I can think to fix it, would take a bit of time.  You'd end up with an all vector image, which can be scaled without pixelation.  But it would take some time.  Maybe someone else can think of a better (faster) way.
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April 28, 2019, 07:39:09 AM
Reply #6

Moini

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I think Brynn is right with her analysis. I've seen this weird way of having a raster mask (color-inverted, of course...) with pdfs, and AI is closely related to pdf. I'm not sure if this is a known issue, but it probably is. The low resolution could be an issue.

If you have access to Illustrator, or to someone who has it, you could try if there is vector data in the binary part of the file, which Inkscape cannot access.

April 28, 2019, 09:35:17 AM
Reply #7

huntersupply

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In the inkscape program, I do not see the background block, I see the man.  When I resize it in inkscape, all details remains with the same crispness.  I do know a raster vs a vector.  I understand what you mean about losing quality of image when you enlarge a raster. 

If I try to print the original, I get the block.  If I resize it, I get the block. 

Thanks for your input.
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April 28, 2019, 12:23:22 PM
Reply #8

brynn

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If I try to print the original, I get the block.  If I resize it, I get the block.

That narrows it down even more to the mask.  I thought somehow scaling it might have been part of it.  But since you get the same result when it's not scaled, that really points to the mask.

If you have access to Illustrator, you can try what Moini suggested.  Although I guess you wouldn't be using Inkscape if you did.

Would your friend be able to send you the file in some other format, besides AI?  Maybe the man would be made differently, in a different format, and it would print better?

Oh!  I'm not sure if this is possible, but it might be.  Open it in Inkscape again, and try saving as PDF.  If that works, open the PDF with whatever you use to view PDFs.  Often printing goes better from the PDF viewer.

Otherwise, as I said, I can think of a way to fix it as it is.  But it would take a bit of time, and possibly be a bit tedious.

Hhmm....  I went to search if this has been reported as a bug before.  I didn't find anything about printing something with a mask.  But unfortunately, I found a couple of bugs about saving a file as PDF which contains a mask (including one about using a raster image as a mask).  So that solution might not work.  I think it's still worth a try, because it would just take a few minutes to try it.  If the new PDF displays ok, then it should print ok.

But let us know what happens.  There's still the long way around to a solution.
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April 28, 2019, 12:57:51 PM
Reply #9

huntersupply

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Nope, the block is there when saved as a PDF.  When I open the file in PDF form the block is on the screen.

Out of curiosity I sent the file to my sister-in-law that has Corel.  I want to see if she has the same issue.

Thanks for trying.
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April 28, 2019, 01:16:29 PM
Reply #10

brynn

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Oh, you didn't mention PDF in your original message.  Otherwise, I wouldn't have suggested it.  I thought you only tried from SVG.

Oh well.  She probably won't have this trouble in Corel.    But let us know  :)
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April 28, 2019, 01:52:41 PM
Reply #11

huntersupply

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April 28, 2019, 02:37:44 PM
Reply #12

huntersupply

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My sister-in-law got back to me and she is able to use the file in Corel without a problem. 
Thanks for all your help.
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