Uhm... could you:
- share an SVG file created with your setup? It can be empty, but needs to use the default template that you get without doing anything and that is problematic for you.
- post a screenshot of what you see at Edit > Preferences > System, please?
- post a screenshot of Help > About, please?
and then
- post a screenshot of the directory that is indicated at the line labelled 'User config:'
- and one of the directory 'templates' in that directory, please?
If you cannot find the user config directory (on a Mac), that isn't surprising, Apple loves to 'keep things simple', so they hide things from users. Find out how to unhide directories and files in your file browser, please, before giving up (Brynn's directory instructions won't work with a Mac, though, they're for Windows).